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SYJ User Guide (new)


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How to share an issue?

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  • Open the issue you want to share

  • Click on the "Share" button

  • Click on "Share Issue" to do a quick share, without any configurations


If there is no "Share" button, please check the configuration. Take a look on the

image2020-5-27_12-1-8.png

Set up your share:

  • Define the fields you want to share, by typing in the names of the fields

  • Define the order of fields via drag and drop

  • Choose attachments which shall be shared

  • Choose comments of particular user groups to be visible in the "Share"

  • Define, where to sent the public link: 

    • Enter a username for Jira users

    • Or an email for external access

You are also able to set restrictions:

  • Define when / how long the "Share" should be active

  • Define a password to secure the access

  • Define an IP address which should receive access

  • Limit the access to logged in users only (Otherwise also non JIRA users are able to access)

image2020-5-27_12-4-8.png
  • Afterwards a unique link will be generated, which can be copied and sent. The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.

    • By clicking on the pen icon, the share can be adjusted

    • By clicking on the copy icon, the link is getting copied to the clipboard

    • By clicking on the share icon, the link can be send to external mail adresses

    • By clicking on the delete icon, the link can be deleted

    • By unchecking the activate toggle, the link can be deactivated

    • By clicking on the amount of calls, the history of the share can be accessed

image2020-5-27_12-8-21.png




How to share a filter list?

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  • Open the filter list you want to share (Jira default filter are excluded) – Be sure that the filter list is saved. The issues in the filter list have to be in projects with activated share function.

  • Click on the "Share" button.

If there is no "Share" button, please check the configuration. Take a look at the

image2020-5-27_12-23-14.png

Set up your share:

  • Define the columns you would like to display by typing in the names of the fields

  • You can reorder the fields via drag and drop, to define the order of columns in the shared view

  • Define, where to sent the public link: 

    • Enter a username for Jira users

    • Or an email for external access

You are also able to set restrictions:

  • Define when / how long the "Share" should be active.

  • Define a password to secure the access.

  • Define an IP address which should receive access.

  • Limit the access to logged in users only (Otherwise also non JIRA users are able to access)

image2020-5-27_12-28-44.png
  • Afterwards a unique link will be generated, which can be copied and sent. The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.

    • By clicking on the pen icon, the share can be adjusted

    • By clicking on the copy icon, the link is getting copied to the clipboard

    • By clicking on the share icon, the link can be send to external mail adresses

    • By clicking on the delete icon, the link can be deleted

    • By unchecking the activate toggle, the link can be deactivated

    • By clicking on the amount of calls, the history of the share can be accessed

image2020-5-27_12-32-34.png




How to configure active shares?

Click on the tab “Issues” and "Shared Issues / Filter Lists" - All active shares will be displayed. 

image2018-7-10_10-6-55.png

The number of calls and other information are displayed for each share. 

Filter the shares or look for a certain one with the search function.

There are several options available for the shares:

  • By clicking on the pen icon, the share can be adjusted

  • By clicking on the copy icon, the link is getting copied to the clipboard

  • By clicking on the share icon, the link can be send to external mail adresses

  • By clicking on the delete icon, the link can be deleted

  • By unchecking the activate toggle, the link can be deactivated

  • By clicking on the amount of calls, the history of the share can be accessed

image2020-5-27_12-36-9.png

View a detailed history of each share.

SYJ_1.2_traceable.PNG