How to share an issue?
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Open the issue you want to share
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Click on the "Share" button
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Click on "Share Issue" to do a quick share, without any configurations
If there is no "Share" button, please check the configuration. Take a look on the
Set up your share:
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Define the fields you want to share, by typing in the names of the fields
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Define the order of fields via drag and drop
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Choose attachments which shall be shared
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Choose comments of particular user groups to be visible in the "Share"
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Define, where to sent the public link:
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Enter a username for Jira users
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Or an email for external access
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You are also able to set restrictions:
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Define when / how long the "Share" should be active
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Define a password to secure the access
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Define an IP address which should receive access
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Limit the access to logged in users only (Otherwise also non JIRA users are able to access)
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Afterwards a unique link will be generated, which can be copied and sent. The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.
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By clicking on the pen icon, the share can be adjusted
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By clicking on the copy icon, the link is getting copied to the clipboard
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By clicking on the share icon, the link can be send to external mail adresses
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By clicking on the delete icon, the link can be deleted
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By unchecking the activate toggle, the link can be deactivated
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By clicking on the amount of calls, the history of the share can be accessed
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How to share a filter list?
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Open the filter list you want to share (Jira default filter are excluded) – Be sure that the filter list is saved. The issues in the filter list have to be in projects with activated share function.
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Click on the "Share" button.
If there is no "Share" button, please check the configuration. Take a look at the
Set up your share:
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Define the columns you would like to display by typing in the names of the fields
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You can reorder the fields via drag and drop, to define the order of columns in the shared view
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Define, where to sent the public link:
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Enter a username for Jira users
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Or an email for external access
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You are also able to set restrictions:
-
Define when / how long the "Share" should be active.
-
Define a password to secure the access.
-
Define an IP address which should receive access.
-
Limit the access to logged in users only (Otherwise also non JIRA users are able to access)
-
Afterwards a unique link will be generated, which can be copied and sent. The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.
-
By clicking on the pen icon, the share can be adjusted
-
By clicking on the copy icon, the link is getting copied to the clipboard
-
By clicking on the share icon, the link can be send to external mail adresses
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By clicking on the delete icon, the link can be deleted
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By unchecking the activate toggle, the link can be deactivated
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By clicking on the amount of calls, the history of the share can be accessed
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How to configure active shares?
Click on the tab “Issues” and "Shared Issues / Filter Lists" - All active shares will be displayed.
The number of calls and other information are displayed for each share.
Filter the shares or look for a certain one with the search function.
There are several options available for the shares:
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By clicking on the pen icon, the share can be adjusted
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By clicking on the copy icon, the link is getting copied to the clipboard
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By clicking on the share icon, the link can be send to external mail adresses
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By clicking on the delete icon, the link can be deleted
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By unchecking the activate toggle, the link can be deactivated
-
By clicking on the amount of calls, the history of the share can be accessed
View a detailed history of each share.